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Terms and conditions
Welcome to True Gadgets! By accessing or using our website, www.truegadgets.in, you agree to be bound by these Terms and Conditions. These terms outline the rules and regulations for using our services. If you do not agree with any of these terms, you may not use our website.
1. General Information
1.1 These Terms and Conditions apply to all users of the website, including browsers, customers, merchants, and others who interact with our platform.
1.2 True Gadgets reserves the right to modify or update these terms at any time without prior notice. Updates will be effective immediately upon being posted. Your continued use of the website constitutes acceptance of the updated terms.
1.3 For any inquiries regarding these terms, contact us at contact@truegadgets.in.
2. Eligibility
2.1 You must be at least 18 years old to use this website.
2.2 By using this website, you confirm that the information you provide is accurate, complete, and current.
3. Products and Pricing
3.1 We strive to provide accurate descriptions, images, and prices for all products listed on www.truegadgets.in. However, slight variations may occur due to technical or human errors.
3.2 Prices are displayed in Indian Rupees (INR) and are subject to change without notice.
3.3 We reserve the right to modify or discontinue any product without liability.
4. Payments
4.1 Payments on our website are processed securely through Razorpay, ensuring the safety of your sensitive information.
4.2 Accepted payment methods include:
- Credit/Debit Cards
- UPI
- Net Banking
- Wallets
4.3 By placing an order, you authorize us to charge your selected payment method for the total amount, including applicable taxes and shipping charges.
5. Shipping and Delivery
5.1 We deliver to all locations across India. Shipping times and charges are displayed during checkout based on your delivery address.
5.2 While we strive for timely delivery, delays may occur due to unforeseen circumstances.
5.3 Customers must provide accurate and complete delivery information. True Gadgets is not responsible for failed deliveries caused by incorrect details provided by the customer.
6. Returns and Refunds
6.1 Returns and refunds are governed by our Return and Refund Policy. Key highlights include:
- Returns are accepted within 7 days of delivery for eligible products.
- Refunds are processed within 7-10 business days after approval and inspection of the returned item.
6.2 For detailed steps on initiating a return or refund, please refer to the Return and Refund Policy or contact us at contact@truegadgets.in.
7. Order Cancellations
7.1 Orders can be canceled before shipment by contacting our support team at contact@truegadgets.in.
7.2 Canceled orders will be refunded in full to the original payment method within 7-10 business days.
8. Privacy Policy
8.1 Your use of this website is also subject to our Privacy Policy. By using our services, you consent to the collection, storage, and use of your personal information as outlined in the policy.
9. Intellectual Property
9.1 All content, including text, graphics, images, and logos, is the property of True Gadgets and is protected by copyright and trademark laws.
9.2 You may not use, reproduce, or distribute any content from this website without prior written permission.
10. Limitation of Liability
10.1 True Gadgets is not liable for indirect, incidental, or consequential damages arising from the use of our website or services.
10.2 Our maximum liability is limited to the amount you paid for the purchased product.
11. Governing Law
11.1 These Terms and Conditions are governed by the laws of India.
11.2 Any disputes will be resolved under the jurisdiction of the courts in [Your City/State].
12. Contact Information
If you have any questions or need assistance, please contact us:
- Email: contact@truegadgets.in
- Website: www.truegadgets.in
Compliance with Razorpay:
This policy clearly outlines the following, as required for Razorpay approval:
- Payment methods and secure processing through Razorpay.
- Transparent return, refund, and cancellation timelines.
- Shipping and delivery policies with customer responsibilities.
- Clear contact details for customer inquiries.